Warranty

We stand behind the quality of every Wizeka product. In the rare event that your item doesn’t perform as expected, please reach out to us at service@wizeka.com — we’re here to make it right.

Scope of the Warranty:

We can only provide guarantees for items purchased directly from Wizeka.

What's Not Included?

Loss or theft of knives.

Discoloration or rusting, inherent in high-carbon iron knives, are not considered defects.

Normal wear and tear or damages not related to craftsmanship or material defects.

Purchases from unauthorized resellers or retailers.

Consequential or incidental damages (some state laws might not recognize these exclusions).

Any costs exceeding the original purchase price of the knife.

Submitting a Warranty Claim:

Get in touch with our Customer Service team by emailing us at service@wizeka.com.

Please include your proof of purchase to validate your warranty claim.

Depending on the specific nature of your claim, you might be required to provide additional information such as descriptive details or photographs illustrating the damage.

This helps us process your claim more efficiently.